Privacy Policy (Data Handling)
For Riders: We collect necessary identification (ID, DL, PAN) and bank details for KYC and payouts. Real-time GPS is tracked during shifts to assign orders and ensure safety.
For Customers: We receive delivery details from E-commerce partners solely to fulfill shipments.
Data Security: Vizolt employs enterprise-grade encryption to ensure all partner and client data remains confidential and secure.
Terms & Conditions
B2B Partners: Vizolt is liable for goods while in our physical possession. Liability is capped at a pre-agreed percentage of the invoice value unless additional insurance is selected.
SLA: Our standard delivery window is 24–72 hours depending on the zone, excluding force majeure events.
Code of Conduct: We maintain zero tolerance for package tampering, customer unprofessionalism, or falsifying GPS data.
B2C Riders: We collect necessary identification (ID, DL, PAN) and bank details for KYC and payouts. Real-time GPS is tracked during shifts to assign orders and ensure safety.
